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1. FIND AND CONNECT MAC TO PRINTER UPDATE
2. FIND AND CONNECT MAC TO PRINTER PRO
3. FIND AND CONNECT MAC TO PRINTER SOFTWARE

You may have to reinstall the software to be able to successfully print." When I click "Continue," I get "The software for the printer was installed incorrectly. I just tried manually typing in its name and hitting "Add," and got the response "Some of the software for the printer is missing.

FIND AND CONNECT MAC TO PRINTER PRO

I had earlier removed all the printers from the print queue. When I click the + sign, the OfficeJet Pro doesn't show up on the list.

FIND AND CONNECT MAC TO PRINTER UPDATE

I tried doing a firmware update on the printer and it says it's up to date. The software is up to date on the Mac (it's only running El Capitan, but the same version as the Macbook that is printing successfully). I genuinely hope the issue gets resolved without hassles and the unit works great. I'm always here to assist to HP Support Forums. įigure : Example of a newly added printer in the Printers & Scanners list

Your new printer queue displays in the Printers list in an Idle status. NOTE: If your printer does not display in the list, make sure the printer is connected, turned on, has power, and is ready to print.įigure : Example of the printer selection list In the Printers list, click your HP printer, and then click the Minus button to delete it.įind and select the name of your printer from the Printer list, and then click Add to add your printer. Make sure your Mac is connected to the Internet. Remove the printer queue from the list of printers, and then add it again. Step 2: Delete the existing print queue and add the printer If the printer remains offline or displays an error, continue to the next step. If the printer prints, you can stop troubleshooting.

Leave one 'idle' printer in the list that matches your printer if available and use this printer as the Default printer. If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list. Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.įind the printer names that match your printer from the list of devices.įigure : Printers and Scanner window with multiple names of a printer in the list Step 1: Remove multiple printers from the printer listĬheck for multiple devices in the Printers list, and then remove any extra entries other than one in idle status. If printing is not successful form your iMac then let us remove and add the printer in your iMac by following the below steps: The printer needs to be restarted once after the firmware is successfully installed. The following steps will help to update the firmware on your printer: I recommend you to update the operating system on your iMac and also update the printer's firmware. The evidence points that the printer is connected to the network as it can print from the Mac book and iPhone. Fabulous diagnostics, spectacular analysis of the issue by you. You have done a remarkable job in troubleshooting this issue. The printer prints fine from a Macbook and an iPhone. I understand that you have an HP OfficeJet Pro 6968 All-in-One Printer and it does not print from your iMac. Let me take a moment to thank you for posting on the HP Support Forums.